Thank you for visiting our website, operated by Senvix (the “Company”). We are committed to providing you with an exciting, safe, and secure online shopping experience, along with the high level of personal service that you’ve come to expect from us. This commitment includes respecting and protecting the privacy of your personal information.

This privacy policy outlines the types of information we collect from you when you visit our website (each a “Site”). The Sites, including all functionality and features, are collectively referred to as the “Services.” This policy also explains how the Company may use and share your personal information, along with your ability to control certain uses of it.

By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer and storage of your personal information in the United States, and you agree to the Terms of Use, which are incorporated by reference. If you do not agree, please do not access or use the Services.

Q: What information does the Company collect?

A: We may collect information from or about you in the following ways:

  1. From Our Interactions With You: We collect information from and about you when you interact with us. This includes when you use the Services; make a purchase; sign up for our catalog, newsletters, or email lists; participate in sweepstakes, contests, or promotions; submit product reviews or surveys; send a gift; or otherwise contact us. If you make a purchase, we may also collect your billing address.

  2. Information You Provide About a Third Party: If you send someone else a communication from the Services, we may collect information such as that person’s name, phone number, email, and shipping address.

  3. Automatically on the Site: We, or our service providers, may use cookies, web beacons, log files, JavaScript, and other technologies to collect non-personal information about visitors to our Site and their interactions with our emails and online advertisements. This helps us enhance your online shopping experience and track analytics.

  4. From Third-Party Sources: We may acquire information from other sources to update or supplement your information (such as demographic data) or when you connect with us through third-party platforms (such as social networks) based on your privacy settings.

  5. Combination of Information: We may combine the information we receive from or about you, including information you provide and information we collect automatically, with information from other online or offline sources.

  6. Third-Party Analytics and Advertisements: We may use third-party tools for analytics and advertising to better understand site usage and to improve the effectiveness of the Services and related content. These third parties may use cookies or similar technologies to collect non-personal information and combine it with data from other sources.

Q: How does the Company use the information collected?

A: The Company may use the information we collect for the following purposes:

  • To process and track your orders, including payments, shipping, returns, and refunds.

  • To personalize and enhance your online shopping experience.

  • To send you catalogs, promotional materials, and other offerings from the Company or our partners.

  • To provide you with customized content, targeted offers, and promotions.

  • To improve our website, products, customer service, and overall shopping experience.

  • To protect the security of our Site and business, prevent fraud, and manage risk.

  • To communicate with you as needed, including providing customer support.

Q: What information does the Company share with others?

A: We may share personal information in the following ways:

  1. Company Affiliates: We may share information within the Company’s affiliated companies and any future additions to our family of companies.

  2. Co-Marketing Partners: We may share information with third parties involved in joint programs, sweepstakes, or promotions. If you register for these services, you may provide your information to both the Company and the third party.

  3. Legal Disclosures: We may disclose your information if required to comply with the law or to protect the safety or rights of others.

  4. Sale of Business: If the Company is sold or merged with another entity, your personal information may be transferred to the new entity.

  5. Service Providers: We use third-party service providers to help us perform certain services, and they may require access to your information.

  6. Aggregate or Anonymous Information: We may share or sell non-identifiable aggregate information to third parties for marketing, analytics, or other lawful purposes.

Q: How can I view, update, or remove my information?

A: You can access or update your personal information by contacting us at Support@senvix.us. You may also request that we delete or restrict access to your data, subject to applicable laws.

Q: What choices do I have about receiving communications from the Company?

A: You can opt out of promotional emails by clicking the “unsubscribe” link in any promotional email or by adjusting your email preferences in the “Your Account” section of the website. You can also opt out of receiving physical catalogs by emailing Support@senvix.us.

Q: What are California Privacy Rights?

A: California residents may request information about how we disclose personal information to third parties for their direct marketing purposes. Please contact us at Support@senvix.us with “Attn: California Privacy” in the subject line to submit your request.

Q: What about children’s privacy?

A: We do not knowingly collect personal information from children under the age of 13. The Site is not intended for children under 13, and if we learn that we have inadvertently collected information from a child, we will take reasonable steps to delete it.

Q: What about security?

A: We take physical, administrative, and technical steps to safeguard your information. While we strive to ensure the integrity of our systems, we cannot guarantee absolute security.

Q: Where and for how long is my data stored?

A: Your personal information may be stored and processed on servers in the United States. We will retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

Q: How does the Company communicate changes to this policy?

A: We will post any updates to this Privacy Policy on this page. Your continued use of the Site after any changes constitutes your acceptance of those changes.

Q: Whom do I contact if I have additional questions or concerns about this policy?

A: If you have any questions or concerns, please contact us at Support@senvix.us. We welcome your inquiries and are here to assist you.